Workplace Essential Skills

Builds the everyday skills every employee needs — getting comfortable with workplace routines, pulling your weight in a team, and rolling with change rather than being thrown by it.

New employees, apprentices, and learners who need a foundation of core workplace skills before or alongside a technical qualification.

NQF Level 3 recommended.

• Understand the workplace environment and employer/employee responsibilities
• Apply Occupational Health and Safety awareness in the workplace
• Work effectively within a team and organisation
• Handle workplace induction, tasks and general procedures
• Apply sound work ethics, norms and values

Delivered in-person, onsite at the client's premises, or online/virtual — Knowledge, Practical and (where applicable) Work Experience modules, culminating in a Final Integrated Summative Assessment (FISA).

• Knowledge Module topics: the workplace environment, employment, organisation of work, OHS awareness, workplace induction, work ethics
• Application Component — practical demonstration of the above in a real or simulated workplace

Learners are assessed internally against each module, then complete a Final Integrated Summative Assessment (FISA) set/moderated externally. On success, the QCTO issues the official certificate/Statement of Results.

• Entry-level employment readiness across all sectors
• Foundation for further Services SETA / QCTO skills programmes